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📦 Shipping Information

We despatch orders every Tuesday and Thursday. Delivery times vary by region:

• SE QLD & Northern NSW – 1–2 days
• Sydney & surrounds – 2–3 days
• Melbourne & surrounds – 3–4 days
• Adelaide & surrounds – 4–5 days
• Hobart & surrounds – 4–5 days
• Perth & surrounds – 6–7 days
• Darwin & Far North QLD – 6–7 days
  

🏡 Regional areas may take 1–2 days longer. Once you place your order, we’ll email you to confirm the first available delivery date. If that date doesn’t suit, just let us know and we’ll arrange an alternative.

❄️ Reliable Refrigerated Delivery

We partner with Australia’s largest refrigerated home-delivery courier to keep your cheese below 5 °C from our door to yours. This temperature-controlled service means we don’t need to add ice bricks — your cheese stays perfectly chilled throughout the journey.

📮 Special Locations: Express Shipping via AusPost

For some regional and rural areas, we deliver using Australia Post Express. Every order is packed in insulated packaging to keep your cheese cool and fresh in transit.

🏢 Business addresses

If a business or company name is entered at checkout our delivery system will automatically assign a weekday delivery.

🛡️ Our Shipping Guarantee

If your order arrives in less than perfect condition due to an error by us or the courier, please notify us and we will provide a replacement or a refund.

We strongly recommend that someone is available to receive the delivery. It is also essential to provide an Australian mobile phone number at checkout to ensure tracking updates can be received by SMS.